athenahealth announces that Orthopedic + Fracture Specialists (OFS), a multidisciplinary orthopedic practice, has implemented AI-native athenaOne for Orthopedics and is seeing strong early operational results. Within three months of go-live, OFS had stabilized operations, enabling timely billing, efficient claims processing, and strong revenue cycle performance.

Planning for the future, OFS wanted to streamline its technology infrastructure and build a foundation that could scale with the organization. The practice delivers more than 99,000 patient visits and performs more than 8,000 surgical procedures each year across five locations in the greater Portland, Oregon, region.

“Simplifying our infrastructure was the driving force behind this decision,” said Sheila Kisor, CEO of Orthopedic + Fracture Specialists. “Over the years, we kept solving problems with bolt-on systems, and we didn’t feel like we could scale. We’ve eliminated 75% of those additional systems, and having real-time data helps us run the business in a transformative way. We can finally find the information we need when we need it, and most importantly, our physicians are happy.”

Since implementing athenaOne, OFS has eliminated 15 bolt-on applications, consolidating key workflows into a single platform. Staff have found athenaOne easy to learn and use, while the patient portal has improved communication between care teams and patients. Leadership now has greater visibility into referrals and practice performance, helping drive better operational decisions and greater accountability across the organization. OFS is also using athenahealth’s Authorization Management services to help streamline prior authorization workflows.

“Many healthcare organizations have spent years solving operational problems by adding more systems,” said Chris Kondrat, chief customer officer at athenahealth. “OFS recognized that reducing complexity is a better long-term strategy. As AI, automation, and data-driven innovation reshape healthcare, the opportunity isn’t to add more technology and more work — it’s to take complexity and administrative burden away, giving clinicians and staff more time to focus on patients.”

With 7,500 orthopedic clinicians in its network, athenahealth brings deep expertise to organizations like OFS. Built on a single-instance SaaS platform, the athenahealth network connects practices, partners, and payers to enable real-time data exchange and interoperability at scale, while continuously delivering insights and innovation across the network.

Learn more about AI-native athenaOne for Orthopedics at athenahealth.com/who-we-serve/orthopedics.

About athenahealth

Since 1997, athenahealth has been curing complexity for ambulatory healthcare practices and the patients they serve, empowering them to deliver the best possible care and business outcomes through innovative clinical, financial, and patient engagement solutions. athenahealth connects practices, health systems, payers, partners and patients to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Learn more at athenahealth.com.

About Orthopedic + Fracture Specialists

Founded in 1933, Orthopedic + Fracture Specialists (OFS) is a full-service orthopedic practice serving the greater Portland, Oregon, region. OFS provides comprehensive musculoskeletal care, including orthopedic surgery, sports medicine, spine care, fracture care, imaging, rehabilitation, physical therapy, and ambulatory surgery services. Learn more at orthopedicandfracturespecialists.com.

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