AutoShop Answers expands its nationally recognized training platform in 2027 with new ways for independent automotive repair businesses and their teams to experience the Key2Key and Auto Hospitality™ business model.

HOUSTON, Oct. 7, 2026 /PRNewswire/ — AutoShop Answers, a leading provider of advanced business training and coaching for the independent automotive service industry, today announced its 2027 Key2Key Training Calendar, marking one of the largest expansions of the company’s training platform to date.

Building on the continued growth of its flagship Key2Key Weekend and Auto Hospitality™ operating model, AutoShop Answers will enter 2027 with an expanded national training strategy designed to reach more shop owners, managers, service advisors and multi-location operators.

For the first time, the company plans to expand its training offerings with Onsite Multi-Shop Training, a Women’s-Only AutoShop Answers Weekend, and a new West Coast Class.

The expansion represents the next stage in AutoShop Answers’ mission: taking proven operating systems beyond the classroom and helping automotive businesses implement those systems with their teams.

Built around founder Todd Hayes’ Key To Key To Callbacks™ methodology, AutoShop Answers training focuses on the complete customer and vehicle experience—from the first phone call and vehicle inspection through sales, production, customer communication, delivery and follow-up.

The program emphasizes repeatable systems, leadership, accountability, customer experience and the Auto Hospitality™ philosophy that has become central to the AutoShop Answers approach.

“I’ve never been more excited about where AutoShop Answers is going,” said Todd Hayes, Founder of AutoShop Answers. “In 2027, we’re taking a huge step forward. We’re launching Onsite Multi-Shop Training so we can work directly with organizations and their teams, we’re introducing our first Women’s-Only AutoShop Answers Weekend, and we’re bringing the experience to the West Coast. This is about reaching more people, developing stronger leaders and giving shop owners and their teams the systems they need to completely change what’s possible in their businesses.”

Hayes continued, “Key2Key has never been about sitting in a classroom and going home with a notebook full of ideas. It’s about implementation. It’s about building professional business athletes, creating an incredible customer experience and putting systems into your business that your entire team can execute every day. In 2027, we’re going to bring that opportunity to more shops and more people than ever before.”

AutoShop Answers Key2Key 2027 Training Schedule

AutoShop Answers has announced the following dates for its 2027 training calendar:

• January 15–16, 2027
• February 19–20, 2027
• March 19–20, 2027
• April 23–24, 2027
• May 21–22, 2027
• June 18–19, 2027
• July 23–24, 2027
• August 20–21, 2027
• September 17–18, 2027
• October 22–23, 2027
• December 3–4, 2027

Specific locations, class formats and registration details for select 2027 events—including the West Coast Class and Women’s-Only AutoShop Answers Weekend—will be announced separately.

NEW FOR 2027: Onsite Multi-Shop Training

One of the biggest additions for 2027 will be AutoShop Answers Onsite Multi-Shop Training, created specifically for growing automotive organizations and multi-location operators.

Rather than requiring an entire organization to travel to a single training location, AutoShop Answers will bring its training directly to qualifying multi-shop groups.

The onsite format is designed to help owners, leadership teams, service advisors, managers and other key team members learn and implement the same operating language across multiple locations.

The objective is simple: one organization, one operating standard, one customer experience and one team moving in the same direction.

NEW FOR 2027: Women’s-Only AutoShop Answers Weekend

AutoShop Answers will also introduce a special Women’s-Only AutoShop Answers Weekend in 2027.

The new event will look to host the industry’s leading women in the automotive industry. Providing a weekend to develop their skills in leadership, sales, operations, customer experience, communication and business growth while building relationships with other women helping lead the next generation of independent automotive businesses.

The event will incorporate the principles of Key2Key and Auto Hospitality™. Women owners, operators, managers, service advisors and emerging leaders will be attending.

NEW FOR 2027: AutoShop Answers Goes West

After expanding Key2Key beyond its traditional Houston home, AutoShop Answers plans to continue that momentum in 2027 with a dedicated West Coast training event.

The West Coast Class will make it easier for shop owners and teams throughout California, Nevada, Arizona and the western United States to experience AutoShop Answers training closer to home.

Additional information regarding the host city, facility, instructors and registration will be announced.

More Than a Training Class

AutoShop Answers continues to expand beyond a traditional seminar model.

Key2Key Weekend is designed around the real-world operating model used inside successful automotive repair businesses. Participants learn systems involving customer communication, inspections, sales, shop workflow, leadership, accountability and financial performance.

The goal is not simply to teach theory but to give independent repair shop owners and their teams a repeatable operating system they can take back to their businesses and put into action.

With Onsite Multi-Shop Training, the Women’s-Only AutoShop Answers Weekend, expanded West Coast training and the 2027 Key2Key calendar, AutoShop Answers expects 2027 to represent its most ambitious year of training and industry outreach yet.

About AutoShop Answers

AutoShop Answers is a training and coaching organization dedicated to helping independent automotive repair shop owners build stronger, more profitable and scalable businesses.

Through Key2Key Weekend, Auto Hospitality™, coaching, recruiting, AI-driven tools, leadership development, financial education and hands-on training, AutoShop Answers provides shop owners and their teams with practical systems designed for real-world implementation.

Founded by automotive industry veteran Todd Hayes, AutoShop Answers teaches the operating principles and customer-focused systems developed through decades of experience in the independent automotive repair industry.

For information about the 2027 training calendar, upcoming classes and registration, visit AutoShopAnswers.com.

Media Contact

Todd Westerlund
President, AutoShop Answers
Cell: (925) 980-8012
Email: ToddWesterlund@AutoShopAnswer.com
Website: AutoShopAnswers.com 

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SOURCE Autoshop Answers